編者:(英)馬克·鮑威爾
馬克·鮑威爾，Mark Powell is a business communication skillstrainer, one-to-one coach and instructional designer.A leader in the field of presentations training, in his25-year career he hasworked with many well-knowninternational companies. Mark currently runs coursesand gives keynote conference presentations all overthe world.
目錄
Developing negotiation skills 1 Preparing to negotiate 2 Relationship—building 3 Establishing a procedure 4 The proposal stage 5 Questioning techniques 6 Exploring interests 7 The bargaining zone 8 Powers of persuasion 9 Handling breakdowns 10 Closing the deal Audio scripts Key and commenta ry Additional materiaIS Online feedback fOrms Acknowledgements
[